Frequently Asked Questions
Explore step-by-step guides and helpful answers for setting up your account, managing inventory, scanning barcodes, generating reports, adding users, and understanding how Skyware Inventory works securely and efficiently.
- Use the sign-up flow from the portal login page: enter your organization details, verify your email, and complete profile setup. If your tenant requires an invite, ask your administrator to send one first.
- Define item masters with SKU, description, unit of measure, and any categories or locations you track. Add barcodes or serial profiles where required, then save and validate a sample transaction before going live.
- Prepare a spreadsheet that matches the import template (columns for item, quantity, location, etc.), upload it from the bulk update screen, review the validation summary, and commit when there are no errors.
- Use receiving, transfers, adjustments, and issue/return workflows from the inventory menu. Filter by location or owner, run cycle counts as needed, and restrict actions by role so only authorized users can change stock.
- Maintain costing methods per item or category (e.g. average cost, standard cost). Post receipts and adjustments so layers update correctly, and run valuation reports for a given date range or location.
- Open Reports, pick a template such as on-hand by location, valuation, or movement history, set filters and date range, then export to PDF or spreadsheet if your deployment allows it.
- Use a supported scanner in keyboard-wedge mode or the mobile scan screen where available. Ensure the barcode symbology matches your item setup; some older phone cameras may not read every type.
- Stock items are quantity-tracked in inventory. Non-stock items may be ordered or referenced without on-hand balances. Serial-number items are tracked individually (one record per serial) for traceability and warranty.
- An administrator opens User Management, creates the user with email and role, assigns permissions for sites or modules, and sends the activation link. Users complete password setup on first login.
- We follow secure development practices, role-based access, encrypted transport where applicable, and configurable integrations. For your environment’s certifications, data residency, and network requirements, contact your account team or Support.