PropIQ

Support Center

Get Fast Help from Real Agents and AI Support

Choose your preferred communication channel. Our team handles live video, audio, and chat support, while our AI assistant resolves common questions instantly and routes advanced issues to a support specialist.

Video support session

Video Support Session

Face-to-face assistance through video calls for complex issues and personalized help.

Audio support call

Audio Support Call

Speak directly with support for quick, real-time help and troubleshooting.

Live message chat

Live Message Chat

Chat with our dedicated support team and swap photos for seamless feedback.

Live Support Agent Experience

Dedicated live support experience with professional assistance available through video calls, voice support, or real-time chat for instant issue resolution and personalized guidance.

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AI Support Assistant

Intelligent, AI-powered support assistant that delivers smart, instant responses to common questions and issues, helping users get quick resolutions efficiently before seamlessly escalating more complex concerns to a human support agent when needed.

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AI Agent Support for Your Queries

Ask questions about onboarding, operations, tracking workflows, or reporting. The AI support agent responds immediately and hands off to a human specialist when your query needs deeper investigation.

  • Answers product and workflow questions 24/7
  • Guides users to the right steps for common tasks
  • Escalates complex issues to a human support specialist
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